Loop Support

If you require assistance or guidance with teaching and learning or Loop-related matters, avail of the below methods.

Student support for technical issues
Log a ticket through DCU Help for Loop technical queries.

Staff support for technical issues
Log a ticket through DCU Help for Loop technical queries. 

You can also attend one of our regular online Loop drop-in clinics, details in the TEU calendar. The drop in clinics are particularly useful for more complex queries. 

The Loop Staff Support Page also provides a comprehensive range of resources on Loop and Zoom, from Teaching Online to Assessment and Feedback. For new users, the enrolment key for this page is ‘staff’. 

Advice on using technology for Teaching and Learning
If you are looking for advice on developing your teaching practice, including but not limited to the application of technology, please contact the TEU team teaching.enhancement@dcu.ie. We will endeavour to respond to you as soon as possible.