Welcome
Welcome
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Justin Doyle
Digital Technology Solutions Director
Welcome to Digital Technology Solutions (DTS), formerly ISS, restructured in 2024 to align with DCU’s mission to "transform lives and societies." Our mission is to empower students and staff through modern digital solutions, guided by three strategic pillars:
1. Service - exceptional digital experiences and support
2. Partnership - strong collaborative relationships
3. Technology - secure, resilient and innovative digital infrastructure
Our vision is to be the University’s trusted partner in driving digital excellence. I am very proud to introduce the managers and teams below who work tirelessly for you to bring this vision to life. We are here to empower and support you as we deliver on DCU's mission together.
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Customer Support
Enhancing your digital experience at DCU through personalised and responsive customer support.
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Partner Solutions
Partnering with the DCU community to deliver modern digital solutions that advance the university’s strategic goals.
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Infrastructure
Designing, building, and maintaining the foundational networks and technology systems that support DCU’s digital operations.
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Governance, Risk & Compliance (GRC)
Working with stakeholders to ensure the University's systems, data, and services are secure, compliant, and aligned with institutional goals
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Data
Empowering data driven decision making through innovative infrastructure, advanced reporting tools, and actionable insights.
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Software and Security
Protecting and enabling the DCU community through innovative cybersecurity, seamless software, and robust application services.
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Student Digital Experience
Empowering DCU students through excellent digital services and support.
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About
Digital Technology Solutions (DTS) Driving Digital Excellence