Student Guide for On Campus Examinations
DCU Exam Support Centre
Students who have any concerns on the day of the exam can contact the DCU Exam Support Centre.
The exam support centre will be open on all exam days. There are three methods of contacting them:
Exam support form: www.dcu.ie/examform
Phone at +353 1 700 6151 or
Email at examsupport@dcu.ie
Include your name, student ID #, module code, contact phone number and the nature of your problem in the email to help resolve the issue quickly.
-
Check your examination timetable on the Student My Page prior to starting your examinations to ensure that you are certain of all dates, times, venues and campus.
-
You have been assigned a unique anonymous exam number, it is 6 digits long and available when you log in to retrieve your timetable via Student Apps. IMPORTANT! Please take note of your exam number. All students need to be able to reference their personalised exam number in the exam venue. If you forget this on the day this can be checked with the invigilator.
-
Ensure you are familiar with the university's examination regulations.
-
Familiarise yourself with the Regulations on mobile phones in examination centres
-
Check your Student ID Card is valid and in date and contact Registry if you require a new one. Please ensure you have signed the rear of your ID card.
- Plan your route to your exam venue and allow plenty of time in advance. Campus maps are available here.
Note: Access to GLA. Sports Club Main Hall: Students should access this exam venue via the door beside Londis or internal doors to enter the exam hall. Signage will be made available on campus.
- If you wish to speak to a member of the student support team for personal support directly prior to, during or after an exam, email student.support@dcu.ie or examsupport@dcu.ie
A comprehensive list of FAQs can be found here
-
It is a requirement to bring a valid Student ID card to all examinations. Temporary IDs are available from Registry on the morning of your exam if you forget your card. Failure to present a valid ID Card will require you to complete the ID Audit Process
-
You have been assigned a unique anonymous exam number, it is 6 digits long and available when you log in to retrieve your timetable via Student Apps. IMPORTANT! Please take note of your exam number. All students need to be able to reference their personalised exam number in the exam venue.
-
Check your seat number outside the exam centre before entering the room. This will also be displayed on your examination timetable. (You are NOT required to sign the list displayed outside the venue.) You will receive a different seat number for each exam. Please ensure that you sit in the correct seat.
-
Students are reminded that your mobile phone cannot not be switched on during your examination. If you will be using a computer to complete your exam you will need your phone with you to complete the multifactor authentication process. Please ensure that you are in front of that computer 15 minutes before the start of the exam to allow you to log into the computer in advance of the examination start.
- The following items are not permitted in the examination halls/rooms:
- Text storing or programmable calculators
- Smart watches / Electronic / digital / Bluetooth devices
- Notes/books of any kind (unless expressly approved)
- Pencil cases
- Paper, log tables, statistic tables, graph paper, formula (all supplied by the invigilator)
-
Food and drink
(Please refer to the Examination Regulations for comprehensive guidance regarding this
- Personal Belongings - Please note that personal belongings or valuables should not be brought into the examination venues as there is no secure storage available. Please secure any personal belongings in your student locker. The University does not accept responsibility for items lost or stolen in the examinations venues.
-
When you receive the examination paper, check the paper to ensure that you have been given the correct one.
-
Ensure that all the details are completed correctly on the front of your answer booklet before returning it to the invigilator.
- If you have any queries during the examination, if you have forgotten an item of stationery or are feeling unwell you can discuss these issues with one of the invigilators.
-
Ensure you get enough rest in between exams
- If you have experienced difficulties during the exam, you can submit Extenuating Circumstances via the R30 Submission Portal.