This deadline has passed and process is now closed
FAQs
As of Friday, 18 August 2023, mail.dcu.ie DCU accounts for those who graduated prior to 2022 have been discontinued. All associated data - emails, contact details, information and photos stored on Google Drive, etc - not migrated or downloaded prior to the deadline can no longer be accessed and has been deleted. Alumni were given notice that this process was beginning in May 2023 and asked to download or migrate their data if they wished to keep it.
Access to Office365 for alumni was also retired, and access to Loop, Eduroam WiFi and the library is limited to current students only.
DCU has changed how it offers and manages alumni accounts for the following reasons:
- A serious cyberattack has the potential to severely disrupt DCU’s operations. Moving alumni accounts to their own domain and allowing access to DCU’s core network only to current staff and students helps the university limit these threats.
- Data protection and data governance are also a factor. Good data protection is both a moral and legal imperative for the University. The introduction of separate alumni accounts will also help us to improve cyber security for DCU’s current students and staff and will help to protect your data and privacy.
- Google’s Educational licence storage policy has changed and it is no longer offering free unlimited storage. The financial impact of this change on the university is significant and it is no longer in a position to offer unlimited storage to alumni.
Current students are not affected by this change, it only affects alumni accounts.
If you are a current student, your mail.dcu.ie account remains active. Current students are reminded not to use their mail.dcu.ie account for personal use, as it will be discontinued circa 12 months after graduation.
If you did not update your Parchment account before the deadline, and cannot access your Parchment account, you will need to contact DCU Registry directly to obtain access.
No.
Your mail.dcu.ie address will never be issued to anyone else.
Dormant email addresses will be saved in the Student Information System and will only be reactivated and reissued to the original owner (i.e. the former student), should they return to DCU as a student.
For example, if you completed your undergraduate degree in DCU and return to do a Master’s, you will be reissued the same email address you had during your time as an undergrad.
The data from previous use will have been deleted.