EXPLORE - Leading and Managing in DCU - Module 5: Managing Performance, Accountability, Expectations

Module 5

After completing this module, you will be able to:

Recognise how to support others in their professional and personal development
Give and receive constructive and positive feedback in a way that maintains

relationships and increases performance
Manage performance in a way that enables employees to do their best work

RECOMMENDED RESOURCES

Read Article (13 mins) Creating a culture of recognition
Podcast: HBR How to give constructive feedback
Research: "Head of Department is a multi-faceted role enacted as leader and manager, at the micro-level, with a hybrid mix of operational and strategic leadership. HoDs are caught between an institutional culture of managerialism and a professional need for collegiality at department level. However, relational leadership is at the heart of the HoD role as influencing, building trust and team work are pivotal to leading academic staff"
THE EVOLVING ROLE OF HEAD OF DEPARTMENT IN IRISH HIGHER EDUCATION