ISS 2016 Infographic

Over the last year ISS has worked to provide, maintain and plan/develop the portfolio of resilient ICT systems and services which support the on-going evolution of DCU into an innovative digital campus. This evolving digital campus will, over time, considerably enhance the student experience and support our Teaching & Learning and Research activities by providing for more efficiencies, effectiveness and considerable flexibility.

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The Infographic on this page provides a flavour of our activities over 2016 as part of this evolution.

It is the engagement with the DCU community that shapes and enhances the level of service we deliver. Your feedback and interaction with us are key inputs to the development of the next IT Strategy and our vision for the future.

2016 in Numbers

Number of people supported by ISS in 2016

• Undergrad Studente - 10,056
• Postgrad Students - 2,335
• PHD Students - 695
• DCU Staff - 2,913

DCU Apps Total Uploads

Students - 1,208,990

• Sheets - 189,782
• Doc's - 919,682
• Slides - 84,346
• Forms - 15,188

Staff - 187,104

• Sheets - 114,672
• Doc's - 55,612
• Slides - 11,054
• Forms - 5,766

dcu/iss Unique Visits in 2016

• 1,412,790

ISS Supported Assets

• Desktops:1,200
• iMac:100
• Laptops:815

Publication of Examination Results – 2016

• Unique Visitors: 93,798
• Peak 9:00am to 10:00am

Server Up Time

• Uptime of 150 servers run by ISS in 2016 was 99.963%

Total Tickets Created & Resolved in 2016